About Us
Meet the Team
PMI Queen City is a full service real estate asset management company that provides professional community and association management. We provide homeowners associations and community associations with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real time, while providing tenants of these properties real time access to maintenance requests and billing.
PMI Queen City is dedicated to providing our clients with excellent customer service by maximizing the profitability of the community or association while staying within set budgets. At PMI Queen City, we make association management, manageable!
Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the association management industry for over 20 years. The experience PMI has gained worldwide… truly reflects within our service offerings on a local level.
The key to our success is not only providing prompt, friendly and professional services to association representatives and their community owners, but also understanding that your HOA is an important asset in your community’s future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible so each month you grow in your investment.
Bookkeeping Team
Meet our National Team
When Steve founded PMI in 2008, his vision was to create the nation’s largest residential, commercial, and association management franchise network. Much of his career prior to PMI was spent riding the ups and downs of the real estate industry in land development, construction, and sales. Steve came to understand that no matter what the real estate market is doing, the property management sector of the industry remains stable. With this in mind, he built the PMI model for consistent revenue-gnerating property management business which now helps hundreds of property managers realize their dreams of successful business ownership.
Lon Searl brings to PMI his extensive accounting background as a CPA and CMA. Lon is an innovative financial professional with years of manufacturing, construction, gaming, audit, advertising, and operations experience. He has helped build new businesses, penetrate new markets, and develop fast growing companies with global reach. He also trains franchisees to utilize financial tools to make acquisitions and unleash value through faster organic growth and strategic planning.
Jeremiah Cundiff has nearly 20 years of franchising experience growing a broad range of franchise systems—from startups to large franchises with hundreds of millions in systemwide revenue. In his leadership role, his main focus is franchisee satisfaction and franchisee profitability. He is passionate about helping franchise owners advance the economics of their business. As the Chief Operating Officer, he works diligently on integrating the vision of the brand internally across all departments and externally across the operating franchise units.
Randall built and runs the comprehensive PMI Commercial and Residential Management programs, and continues to assist in the acquisition and management of over 60,000 mixed portfolio properties for PMI. A serial real estate entrepreneur, he has owned and operated many industry-related businesses in the areas of property management, realty brokerage, investment, and land development. Prior to PMI, Randall developed and taught a real estate lecture series, and was a sales trainer for a Fortune 500 company. Randall has a degree in mathematics from BYU, and currently holds a leadership position in a national industry organization
During his time at PMI, Blake developed and built the Association Management platform from the ground up, and continues to oversee the management of 110,000 properties nationwide. As an Executive Director, Blake is responsible for creating national partnerships and developing programs to help franchise owners build profitable asset management businesses. He is CMCA certified and holds a Bachelor’s Degree from Utah Valley University. Blake enjoys spending time with his wife, Riki, and their son, Vince. He loves to fly fish, golf and Jeep.
Marianne Heder was raised on the island of Puerto Rico, living each weekend at her father’s place of work, a 5-Star luxury hotel. This experience gave Marianne the foundation and perspective to be a leader in the hospitality industry. In addition to having hospitality in her blood, Marianne is an entrepreneur and has been working in the real estate and asset management industry since 2005. She is passionate about helping PMI franchise owners build successful Short Term Vacation Rental businesses by utilizing step-by-step operational processes. She considers hospitality to be an art and helps franchisees understand the value of delivering a unique experience to guests and owners when interacting with the PMI brand.
Aaron knows the fastest way to grow a real estate management business is through acquisitions. Having spent the majority of his career as an asset manager in the residential and commercial markets, Aaron uses his expertise to guide PMI property managers through the entire acquisition process from lead sourcing to closing the deal and every step in between. The most exciting part of his job is seeing PMI franchisees growing their business with successful acquisitions.
As the COO, Stuart’s primary focus is to deliver on the promise for PMI’s franchisees. He brings to the company deep operational expertise and general management experience. He has spent much of his career with global financial services firm American Express, leading diverse teams to deliver their unique brand of outstanding service. Before joining American Express, Stuart was a founding director of a UK-based software and services company and later the Managing Director (CEO) of their Asia Pacific operations in Sydney, Australia. Stuart and his wife Sheryl have four married children, and he enjoys distance running, skiing, and travel.